Privacy Policy

HoTooF Private Limited (“Hoto”, “we”, “our”, “us”) operates the Hoto mobile applications, vendor dashboard, and the website www.hotooffers.com (“Platform”). By accessing or using the Platform, you acknowledge that you have read and agreed to this Privacy Policy.

This Privacy Policy describes:

• What information we collect • Why we collect it • How your data is processed • How we protect your information • The choices and control available to you

This Privacy Policy applies to:

• Hoto Customer App • Hoto Vendor App • Hoto website • Digital communication (emails, SMS, notifications) • Wallet recharges, QR scans, and in-app activities

This Policy forms part of Hoto’s Terms & Conditions.

A. Personal Information

• Name • Mobile number • Email address • Gender (optional) • Address (optional)

B. Sensitive Personal Data / Payment Information (SPDI)

As defined under the IT Act, 2000: • Payment method & UPI details • Card-related information (processed by PCI-compliant gateways) • Billing details • Wallet recharge records Hoto does NOT store full card numbers or CVV.

C. Device & Technical Information

• Device ID, Android/iOS identifiers • IP address • App usage patterns • Crash logs & analytics

D. Location Information

Collected only with permission. Required for nearby vendors and local offers. Can be disabled anytime.

E. Activity Information

• QR scans at vendor outlets • Hoto Points earned or redeemed • Search history • Offer usage patterns

F. Vendor Information (Vendor App Users)

• Store name, address, GST number (if provided) • Business category & offer details • Staff/counter information (optional) Vendors are responsible for accuracy of submitted information.

G. Payment Information

Wallet recharges are processed through secure, PCI-compliant gateways like Cashfree. Hoto does not store raw payment credentials.

We collect information when you:

• Register or create an account • Recharge your wallet • Scan QR codes • Earn or redeem Hoto Points • Browse the platform • Contact support • Interact with notifications • Participate in offers or surveys

We may also receive limited data from:

• Payment partners • Analytics tools • Social login providers (only with permission)

Data Storage & Transfers

Your data may be stored in India or with secure international cloud providers under strict safeguards.

We process your data to:

• Enable account creation • Secure wallet recharges • Crediting and redeeming Hoto Points • Show nearby vendor offers • Process payments safely • Prevent fraud • Improve app features & performance • Manage vendor-side offer operations • Send receipts, alerts & notifications • Provide customer support • Meet legal or compliance requirements • Improve analytics & service quality

Promotional notifications may be sent only if you have opted in. You can opt out anytime.

We do not sell or rent your personal information. Data is shared only when necessary:

A. With Vendors

During offer redemption: • Partial name • Purchase details • Points applied

B. With Payment Partners

To complete wallet transactions securely.

C. With Service Providers

For: • SMS or email delivery • Cloud hosting • Crash reporting • Analytics

D. Legal Requirements

We may share data if required by: • Government authorities • Court orders • Fraud prevention teams

E. Business Transfers

In case of merger or acquisition, information may be transferred under strict confidentiality.

You can manage:

Profile Information

Edit or update your personal details anytime.

Notifications

Enable or disable marketing and promotional alerts.

Location Access

Can be disabled anytime in your device settings.

Account Deletion

Request account deletion by emailing info@hotooffers.com. Some data may be retained for compliance and fraud prevention.

We use:

• Cookies • Local storage • Analytics tools • Web beacons

These help improve performance and personalize your experience. You may disable cookies but certain features may not function.

We use industry-standard security:

• HTTPS encryption • PCI-compliant payment processing • Controlled data access • Monitoring & audits • Fraud-prevention layers

No online system is 100% secure. Users must protect their device and login credentials.

We retain information:

• While your account is active • For financial/tax purposes • For legal compliance • To resolve disputes

Upon account deletion, identifiable data is removed or anonymized wherever legally allowed.

If you sign in via Google/Facebook, we may access: • Public profile info • Email • Profile image You can revoke access anytime from the third-party platform.

Hoto may link to third-party websites. We are not responsible for their policies or content. Please review their privacy policies separately.

Android Permissions:

• Location (nearby vendors) • Camera (QR scanning) • Storage (cache & media) • Network access • Notifications • Phone state (fraud detection)

iOS Permissions:

• Location • Camera • Photos (uploads) • Network • Notifications

Hoto is intended for users 18+. We do not knowingly collect information from minors. If a minor account is detected, we will delete it immediately.

For privacy-related queries:

HoTooF Private Limited 13/1978, Neela Meela Veethy, Nagapattinam, Tamil Nadu – 611001, India.

Email: info@hotooffers.com Hours: 10:00 AM – 7:00 PM (Mon–Sun)

We may update this Privacy Policy periodically. The latest version will always be available on the Hoto app and website.